Customer reviews for Brownfield Automotive sales in TX

Monica (sales) and Shane (finance) were a pleasure to work with! We had a smooth experience with our Cadillac CTS-V purchase! Monica came in on her day off to work with us and Shane took care of us to get the best rate! We thank you and the team for you support and making this experience a good one.

Great car buying experience!  Jodi was our salesperson and she was fabulous. My wife and I were listened to and we experienced none of the typical high pressure sales tactics. It was truly a pleasurable experience and we are very happy with our purchase. We will definitely go back for our future automobile needs!

We highly recommend Wagner Cadillac! Monica D. was incredible. She’s patient, respectful, honest and works hard to get her customers in the right vehicle to meet their needs! She treated us with dignity, was cognizant of our busy schedules, and responsive to our requests! It was the best experience we have had buying a car! Other shoutouts to Mike, Shane & Lee who also went above and beyond to help us get in a great vehicle! This is the reason we keep going back to Wagner!

Rachel was amazing. She took the time to find my son a good quality car that was low on mileage and within his budget. They even worked on getting the payments exactly where we needed them to be. I recently went in for service with my personal vehicle and was equally impressed with the service department as I was with the sales department. I wish I had gotten names for the lady who set up my service and the gentleman who checked me out in parts. I don't think you could find nicer, more helpful people anywhere around, especially in this day and time. Thank you so much for such a wonderful experience all the way around.

Loving my brand new Chevy 2024 Trailblazer! Joe Gonzales went above and beyond to take care of me and make this process be completely effortless. Thank you to the whole team for being so quick, kind, fun and informative! Also a plus on the substantial trunk space and soundproof capabilities!

Best place I've bought a vehicle. Great experience overall. Thank you Rachel for my GMC Denali. I will definitely be a repeat customer. Rachel worked hard and definitely earned my repeat business. Thank you.

I called to schedule service for pickup hoping for not only same day but within the next couple hrs. They were able to accommodate! Service manager was also very professional and courteous! Although this is my only experience with them, I get the impression that this is a fantastic business and a great place to buy a new vehicle so when the time comes, I will definitely be checking them out more.

I brought my car in for its first service and an issue with a low tire reading. I was surprised that I was in and out so fast. The staff were all friendly and professional. They even washed and vacuumed out my car. That was a nice surprise since it really needed that washing.

Recently purchased a new Chevrolet Trax from Alex and I have to say he was absolutely hands down one of the best salesmen we’ve ever done business with! He listened to what we wanted, was very kind and patient, and met every need we had with utmost respect and professionalism

My car warranty was expired, Adam searched for additional resources to help with the costs of repair. Even though he didn’t find additional discounts, he was able to fix my car and get me back on the road within an hour. I appreciate the excellent customer service and quick turnaround around time.

I went to get my car serviced. Adam ALWAYS makes sure I am not paying for services I don't need. He is so honest and attentive. He truly makes me feel like I'm the only vehicle he has to deal with that day. I have no doubt he does the same for all his customers. He's the best!

Sales and service department are both great. After a few more visits to this dealer, I have nothing but good things to say. They have honestly taken care of my vehicle issues when they really didn’t have to. They have gone above and beyond great customer service and I will definitely be a repeat customer. Thank you guys for everything!!!

My car warranty was expired, Adam searched for additional resources to help with the costs of repair. Even though he didn’t find additional discounts, he was able to fix my car and get me back on the road within an hour. I appreciate the excellent customer service and quick turnaround around time.

I went to get my car serviced. Adam ALWAYS makes sure I am not paying for services I don't need. He is so honest and attentive. He truly makes me feel like I'm the only vehicle he has to deal with that day. I have no doubt he does the same for all his customers. He's the best!

Sales and service department are both great. After a few more visits to this dealer, I have nothing but good things to say. They have honestly taken care of my vehicle issues when they really didn’t have to. They have gone above and beyond great customer service and I will definitely be a repeat customer. Thank you guys for everything!!!

Second vehicle we’ve bought from here. Aaron Williams was great to work with and got all my questions answered. He did the whole talk-to-the-manager back and forth show for me and I appreciated him. Negotiating for me. I was also given a fair price for my trade. I love my new jeep!

We had the most amazing experience buying our new expedition. We worked with Jordan and he was so patient and found us exactly what we wanted. He made the process so easy and enjoyable! Everything was explain to us in detail. We will definitely be using him for all of our future vehicle purchases.

I had the pleasure of working with Aaron Williams with trying to get a vehicle and he was very accommodating and understanding of my specific situation. Thank you very much for your customer service oriented sales team.